Welcome to Fly Tyer Pro Sales! These Terms and Conditions govern your use of our website and purchases of our premium fly fishing equipment. By accessing our site or making a purchase, you agree to these terms.
1. Our Commitment to Anglers
At Fly Tyer Pro Sales, we’re dedicated to providing high-quality fly fishing gear and exceptional service to anglers worldwide. Our terms are designed to be as straightforward as threading your fly line, ensuring clarity in every transaction.
2. Website Use and Intellectual Property
2.1 Access and Eligibility
Our website is available to users who are at least 18 years old or accessing with parental supervision. Certain products may have additional age requirements.
2.2 Intellectual Property Rights
All content on flytyerpro.com, including text, images, logos, and product designs, is our exclusive property or used with permission. You may not reproduce, distribute, or create derivative works without our express written consent.
Note: Fly patterns and tying techniques shared on our site are for personal use only unless otherwise specified.
3. Product Information
3.1 Product Descriptions
We strive for accuracy in describing our rods, reels, technical gear, and accessories. However, slight variations in color or specifications may occur. Product images are representative and may not reflect exact appearance.
3.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3.3 Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Fly tying materials
- Personalized/custom equipment
- Items marked “Final Sale”
- Products damaged through improper use
4. Ordering and Payment
4.1 Order Process
Orders are processed within 1-2 business days. You will receive an order confirmation email with details of your purchase.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All transactions are processed in USD. International customers may incur currency conversion fees from their financial institution.
4.3 Pricing and Taxes
Prices are shown in USD and exclude applicable taxes or customs duties, which remain the customer’s responsibility.
5. Shipping Policy
5.1 Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
- Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)
5.2 Delivery Areas
We ship worldwide except to certain Asian regions and remote areas. Delivery times are estimates and not guaranteed.
5.3 Customs and Import Fees
International customers are responsible for all customs duties, taxes, and fees. These are not included in the product price or shipping cost.
6. Returns and Refunds
6.1 Return Policy
We accept returns within 15 days of receipt. Items must be unused, in original packaging with all tags attached. Original receipt or order confirmation is required.
6.2 Return Process
To initiate a return:
- Email [email protected] within 15 days
- Receive Return Authorization Number (RAN)
- Ship items to our Wisconsin address with RAN clearly marked
- Allow 3 business days for inspection upon receipt
6.3 Refunds
Refunds are issued to the original payment method within 5-10 business days after we receive your return. Original shipping costs are non-refundable.
6.4 Exchanges
Exchanges follow the same process as returns. Continental U.S. customers receive free exchange shipping; international customers may incur additional fees.
7. Customer Responsibilities
7.1 Accurate Information
Customers must provide accurate shipping and payment information. We are not responsible for delays or additional costs caused by incorrect information.
7.2 Product Use
Customers are responsible for:
- Using products as intended and according to manufacturer guidelines
- Checking local regulations regarding fishing equipment
- Proper maintenance and care of products
7.3 Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error. We recommend using trackable shipping methods.
8. Limitation of Liability
Fly Tyer Pro Sales shall not be liable for:
- Any indirect, incidental, or consequential damages
- Issues arising from improper product use
- Delivery delays caused by carriers or customs
- Natural wear and tear of products
Our maximum liability is limited to the purchase price of the product in question.
9. Privacy and Data Protection
We respect your privacy. All personal information is handled according to our Privacy Policy, available on our website.
10. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our site after changes constitutes acceptance of the new terms.
11. Governing Law
These terms are governed by the laws of Wisconsin, USA. Any disputes shall be resolved in the courts of La Crosse County, Wisconsin.
12. Contact Information
For questions about these terms or any other inquiries:
- Email: [email protected]
- Adress: Fly Tyer Pro Sales, 3613 Lauren Drive, Holmen, WI 54636 USA
We typically respond within 24 hours – faster than a trout takes a dry fly!
Thank you for choosing Fly Tyer Pro Sales. We appreciate your trust in our gear and look forward to being part of your fly fishing adventures.
